“How did the product manager get leadership interested in that new product idea?” “He showed them a billion-dollar total addressable market!” Product managers use eye-catching market-sizing estimates of the total addressable market to gain executive interest and approval of their new product or service ideas. Although this approach can garner attention, it is just as […]
Last week, like a lot of you, I imagine, I watched the State of the Union and tried to figure out what was true and what was fiction. Tied into several of the live-streamed press fact-checking streams, I found that the comments validating or invalidating what the president said came in so far after the […]
AT&T, T-Mobile and Sprint have sold access to subscribers’ real-time location data to aggregators, which in turn have sold it to about 250 bounty hunters and related businesses, Motherboard reported Wednesday. In some cases, the data allowed users to track individuals to their specific locations inside a building. Some companies made thousands of location requests […]
Imagine an organization where the marketing department speaks French, the product designers speak German, the analytics team speaks Spanish and no one speaks a second language. Even if the organization was designed with digital in mind, communicating business value and why specific technologies matter would be impossible. That’s essentially how a data-driven business functions when […]
By John P. Mello Jr. Feb 5, 2019 5:00 AM PT Google on Monday announced two new Android applications designed to make life easier for deaf and hard-of-hearing people. One of the apps, Live Transcribe, turns live speech into real-time captions by using a phone’s microphone; the other, Sound Amplifier, improves a phone’s sound output. […]
A chatbot that answers consumers’ questions and directs them to the appropriate place or person is a common example of artificial intelligence (AI), and one most people have experienced personally. But it’s just one way to apply AI technologies. AI can predict when a key sensor in a machine needs to be replaced to avoid […]
A digital workplace enables new, more effective ways of working; raises employee engagement and agility; and exploits consumer-oriented styles and technologies. It is based on the assumption that engaged employees are more willing to change roles and responsibilities and embrace new technology, enabling organizations to capitalize on the creativity of their workforce and deliver better […]
This story was originally published on Nov. 7, 2018, and is brought to you today as part of our Best of ECT News series. Do you take your online privacy seriously? Most people don’t. They have an ideal scenario of just how private their online activities should be, but they rarely do anything to actually […]
By John P. Mello Jr. Jan 30, 2019 5:00 AM PT Apple on Monday suspended its Group FaceTime application following reports that a bug in the software allowed callers to eavesdrop on the people they were calling. The flaw let a person making a FaceTime call listen through the phone of the person called before […]
Product managers at technology service providers are challenged to update their product portfolios to remain aligned to the needs of a rapidly evolving market. Current and prospective customers too often seek the latest digital technologies that merely hold the promise of improving organizational processes. A product manager’s best response is to factor customer experience (CX) and strategic […]