Today, digital business transformation is the phrase on everyone’s lips. Every industry, public or private, with a goal of transforming customer experience, business models or operations have been on a digital business journey for the last three to five years. This journey often starts with small, agile teams experimenting with new digital technologies until they […]
Long-term trends in the technology segment are often the result of structural change. One such change in the semiconductor space was the shift to outsourcing specialized functions, including technology development in the form of intellectual property, chip design, fabrication, and packaging and test. That change, along with the move to more specialized workloads and the […]
Information as an asset is still in the “early adoption” phase, which makes it a competitive differentiator for leading organizations as they focus on digital transformation. In turn, data and analytics become strategic priorities. Data and analytics are the key accelerant of an organization’s digitization and transformation efforts. Yet today, fewer than 50% of documented […]
Microsoft has been urging customers to upgrade from its Windows 7 operating system, while attempting to ease the transition with several options for extended support. It will stop providing routine fixes and security patches effective January 2020. Regular support for Windows Server 2008 also is scheduled to end at that time. Windows 7 enterprise customers […]
Gartner predicts that, by 2020, poor customer experiences will destroy 30% of digital business projects. Will yours be one of them? What does it mean to be customer centric? Customer-centric organizations understand the unique problems and expectations of their customers as well as the context of those needs. They then consistently deliver products and services that […]
Despite their weaknesses, passwords are still widely used. Easy-to-guess and reused legacy passwords are vulnerable to a wide range of attacks and, by themselves, do not provide proper security for sensitive systems and confidential information. While eliminating passwords has been a long-standing goal, it is finally seeing real traction in the marketplace. “During the past […]
A CIO sitting in the office is trying to decide the most appropriate mix of cloud solutions and whether to use edge computing to manage the integration of emerging technologies like artificial intelligence (AI), the Internet of Things (IoT) or blockchain. The CIO knows cloud will be part of the future, but believes hybrid solutions […]
The days of traditional product management are no more. Digital business has updated the responsibilities of product managers to include managing innovation and rallying relevant stakeholders to evolve their organization’s product strategy. The scope of digital product management has expanded, so IT and digital business leaders must cater to this change. By 2020, organizations that have […]
Like many of you I was fascinated by the Michael Cohen testimony last week in what was more performance art than fact-finding. It tends to be fascinating to watch disgruntled ex-employees testify, but they often aren’t the most reliable witnesses. The personal nature of their termination tends to push them toward exaggeration, and many were […]
“We need to reduce the IT budget” is a sentence that CIOs despise, but hear too often. When they try to defend the cost in front of the CEO and other non-IT executives, all they see is blank expressions, followed by the request to “just make it happen” and ensure that all services are nevertheless […]