Find out why CCI Kenya Managing Director Rishi Jatania believes the future for customer service is a fine balance between automation and skilled contact center agents. The post CCI Kenya Talks Automation and Importance of Human Touch for E-Commerce appeared first on TechNewsWorld.
A recent study revealed that 75% of organizations are implementing or considering workplace bans on gen AI applications. Experts questioned by TechNewsWorld were skeptical of the effectiveness of such bans. The post Experts Say Workplace AI Bans Won’t Work appeared first on TechNewsWorld.
Smart factory initiatives integrating AI and machine learning offer opportunities for novel business models and revenue streams, but implementation challenges persist. Low-code/no-code platforms facilitate IoT integration, accelerating digital transformation and enabling manufacturers to adapt to market demands The post How Low-Code/No-Code Platforms Can Help Manufacturers Embrace IoT appeared first on TechNewsWorld.
Called SnorCall, the method uses AI to analyze the content in robocalls and, in a significant number of cases, provide law enforcement and other stakeholders with the information they need to track down the bad actors behind the calls. The post Researchers Reveal Method To Stifle Malicious Robocalls appeared first on TechNewsWorld.
Intel announced its second-quarter 2023 financial results on July 27. After two quarters of reported losses, we now see profits, and AMD’s financials indicate that its inroads into Intel’s base may be slowing as Intel puts up more of a fight. The post Intel’s Return to Profitability Is Critical to Its Forward Momentum appeared first […]
Samsung’s advancements in foldable device technology could gain momentum if Apple were to enter the market. Although Apple is unlikely to announce a foldable design when it refreshes its smartphone lineup in September, Samsung might be wishing it was. The post Why Samsung Needs Apple To Validate Foldable Smartphones appeared first on TechNewsWorld.
A Salesforce survey of more than 1,000 technologists found that 75% of UX designers, developers, and IT managers want to reduce software’s environmental harm, but half are unsure how to implement such changes. The post Devs, IT Leaders Urged To Embrace Climate-Conscious Coding Practices appeared first on TechNewsWorld.
Tools like ChatGPT and Dalle-E illustrate the power and potential of generative AI in diverse sectors. However, concerns over false information propagation, IP infringement, and potential job loss underline the need for cautious progression and regulation. The post Are Gen AI Benefits Worth the Risk? appeared first on TechNewsWorld.
In a drastic rebranding move, Elon Musk scrapped the perky blue bird that symbolized Twitter for more than a decade and replaced it with an enigmatic X. The post Musk Rolls Dice With Drastic Rebranding of Twitter appeared first on TechNewsWorld.
The Winees L1 2K solar-powered security camera offers excellent video functionality and a robust solar panel. However, the AiDot app’s setup and connectivity issues detract from the user experience. Despite these challenges, the device’s AI features, internal storage, and compatibility with Google Home make it a viable security solution. The post Winees L1 2K Solar […]